Roadmap & Release Notes
We are constantly working on Sidequest, with a lot of our ideas coming straight from your feedback. In return, we want to tell you a bit about the features in our pipeline. Apart from these enhancements, we're always hunting and fixing bugs and optimizing performance in the background.
These are features and enhancements that we would generally like to implement, but that are still in an early draft or design phase. It's very possible that some never make it to the final product. Feel free to let us know if one of these features is important for you, so we can prioritize accordingly.
Get an overview over important Sidequest KPIs via a private API. Process this data in a system of your choice.
Task Tags and Categories
Organize your tasks in tags or categories to make them easier to handle.
Make it easier to create the same task for many users.
Creating Custom Views
Define own views for your App Home Screen, including filtering and sorting. If you like to, share them with your team.
These features are in development, in testing, or planned for release. Kindly note that plans can change, and we may decide to step back from releasing planned features. This list is also unordered.
Subtasks and Task Relationships
Create a list of subtasks for a task, or make tasks depend on each other.
These updates are now generally available. If you encounter that they are missing or not working properly in your workspace, please make sure to let us know.
Links in Workflow Builder Tasks
Tasks created by our Workflow Builder Action now support custom labeled links according to the Slack link format, such as <https://www.google.com|This is a great new site!>.
Address and VAT Handling via Stripe
You can now manage your billing address and VAT ID via the Stripe customer portal, resulting in an improved user experience.
Assigning Multiple Users
In a channel-based task, assign multiple users to one task.
Thread Notifications on Start and Due Dates
When a task is due or supposed to start, receive a notification in its thread.
Custom App Home Default View
Users can now select which view they would like to see by default when opening the home tab.
A New Task Component View
Sidequest now comes with an updated task component view, which you can further customize in your personal Sidequest settings.
Changing the "Task" Designator
Sidequest is being used in many different environments, and we love that! To support this diversity, admins can now decide how tasks in their Sidequest workspace shall be called. Stick to the default Task, or go for Request, Question, Problem, the traditional Sidequest or one of many other options.
Sidequest Slack Workflow Steps
Control Sidequest using the Slack Workflow Builder, e.g. to create recurring tasks, create tasks based on actions or via webhooks.
Please note: if you have installed Sidequest before December 4, 2020, you will need to reinstall Sidequest to enable this functionality.
A New Task Settings Screen
Use our new Task Settings to hide task fields that are not applicable to your workspace, and customize task behavior in other ways to best suit your use case.
A More Enjoyable Onboarding
We have created a new onboarding experience, which provides you with all the information you need in a single message.
Set personal snoozable reminders for tasks of your choice.
Apart from due dates, which mainly denote urgency, set and filter by a task's importance.
Updated App Home Screen
Our updated app home screen helps you to easily access tasks using various filtering criteria.
Start Dates for Tasks
Keep tasks hidden until they become relevant.
Taking Yourself to the Top
We are moving yourself to the top of the requester and recipient drop down lists when creating a task, so it's easier for you to pick yourself.
Better In-App Support
We are making it easier to contact our customer support from inside Sidequest in Slack.
Set Assignee on Task Creation
When creating a task for a channel, you can now immediately select an initial assignee, if you are a channel member yourself.
Source Message Referrals
When you create a Sidequest from a message in a channel or a DM, it is now automatically linked to in the details, so you always find your way back easily.
Timezone-Agnostic Due Dates
If your team is working across multiple time zones, due dates won't be shifting back and forth anymore. You may want to double check your task due dates.
Customize Notification Settings
You can now customize for which kind of tasks you want to receive follow-up notifications.
Change Recipient after Creation
Sidequest now lets you change a task recipient after the task has been created.
Permalinks Now Point at Channel Threads, if Possible
When you click on a permalink (like #1337) for a task in a helpdesk channel that you have access to yourself, you will now be taken there, instead of to your personal thread.
A Shortcut to Create Tasks in Channels
When you use the /sidequest create command in a helpdesk channel, the recipient is now pre-filled in the creation modal.
A More Structured Recipient Picker
In the recipient picker, we now separate workspace guests from full workspace members, bringing your most important peers to the top.
Reducing the Number of Notifications for Authors
When you create a Sidequest for a channel that you are a member of, we no longer subscribe you to your private thread, reducing the number of notifications you receive by 50%.
Changing Requester and Recipient after Creation
It is now possible to change requester and recipient of a task after it has been created, as long as it has not been received by a channel.
Updates to the App Home Screen
We have updated the App Home Screen to look a bit more tidy, using Slack's new header components.
Channel Topics Appear in the Recipient List
The Slack channel topic or purpose is now displayed in the recipient select field, making it easier for requesters to pick the correct helpdesk.
Task permalinks (like #1337) now take you straight to the related thread, if there is one already.
You can now edit tasks straight from a channel, instead of having to View Details first.
Full Time Zone Support
Briefings should now arrive at the right time of day for users in any timezone.
A More Compact View for Completed Tasks
Completed messages now take up a lot less space in channels and your DMs, making the pending ones easier to spot.
Better Support for Large Workspaces
In workspaces with more than 100 users, all of them should now be available when selecting a quest recipient or requester.
Opting Out of the Daily Briefing
You can now opt out of the daily briefing in settings.