Love Your Helpdesk Again.

An easy service solution for internal teams or external clients.
Loved around the world, 100% inside Slack.
Access to Marketing FTP
In 4 days
Pending
Discuss my payroll statement
No due date
Pending
I need a reference letter
In 2 weeks
Pending
It's too hot in the meeting room
Today
Pending
Set up my new Printer
No due date
Pending
Very dirty carpet on top floor
3 days overdue
Pending
by these
(and hundreds more):
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Running a helpdesk inside Slack is easier than you think…

…and comes with great advantages.

A Great Agent Experience, Wherever Slack Is.

See pending tickets and assignments on any device that can run Slack, without installing new apps or creating new accounts.

A Great Agent Experience, Wherever Slack Is.Interactive Tickets That Requesters and Agents Love.Discuss Tickets and Exchange Related Files in Slack.

Interactive Tickets That Requesters and Agents Love.

Everybody is looking at the same data, and handles tickets using features you know and love from traditional ticketing systems.

Discuss Tickets and Exchange Related Files in Slack.

When it comes to clarifying requests or discussing solutions, remain inside Slack, using Sidequest Threads. Your users will love it!

10 Minute Tour

Discover how to use the most important features of Sidequest.