Run your IT Helpdesk in Slack

Provide support where your team communicates already.
Loved by teams, 100% inside Slack.
Can I update to iOS 14 already?
Today
Pending
Access to Marketing FTP
In 4 days
Pending
License for Windows XP
No due date
Pending
My Screen is Flickering
In 2 days
Pending
Set up my new Printer
No due date
Pending
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How does a helpdesk inside Slack work?

Let's have a look at our key features, and how we can support you.

Service and Communication in One Place

Does your team already communicate via Slack? Then operate your helpdesk where your users are.

Service and Communication in One PlaceFull Ticket System UI, Right Inside SlackExchange and Log Task-Related Conversations and Files

Full Ticket System UI, Right Inside Slack

Use the features you know and love from your ticket system, like assignments and due dates.

Exchange and Log Task-Related Conversations and Files

To discuss requests in detail, simply use regular Slack threads. Be responsive and approachable.

10 Minute Tour

Discover how to use the most important features of Sidequest.